Gift Certificate Policy
Purchasing, Sending and Receiving Gift Certificates
-Gift certificates cannot be used to purchase gift certificates.
-Except as provided herein, gift certificates have no cash value.
-Gift certificates are not valid until payment has been received and successfully processed by Petz Mania.
-Petz Mania reserves the right to refuse service or reverse any gift certificate purchase for any reason and return the funds to the purchaser.
Redeeming Gift Certificates
-Gift certificates are only redeemable at Petz Mania for the amount or service specified on the gift certificate, by the expiration date indicated.
-Petz Mania reserves the right to convert service-based gift certificates to their monetary value, equivalent to what was paid for the gift certificate, at its option and sole discretion.
-Except as required by law, gift certificates are not redeemable for cash and cannot be returned for a cash refund.
-Petz Mania Gift Certificates are final sale and are not refundable.
-Discounted Gift Certificates cannot be used for service on the date of purchase unless purchasing a retail merchandise. Appointment is necessary for all services.
-Discounted Gift Certificates cannot be used for the purchase of otherwise discounted services or products.
-Discounted Gift Certificates must be redeemed in full in one use.
-Petz Mania Gift Certificates cannot be used for Gratuities.
-If a purchase exceeds the amount listed on the gift certificate, the redeemer is responsible for paying the difference at time of purchase.
-For security purposes, a recipient may be required to show valid ID before he or she can redeem the gift certificate.
-Customer will be required to present the hard copy of the gift certificate to the front desk agent at the time of payment.
-Petz Mania Gift Certificate policy is displayed at our front desk. The policy is also published on our web site.
In the event you have forgotten to bring your gift certificate to Petz Mania
-You must pay for your day’s services and purchases with cash, check, or credit card. You can then redeem the certificate at a later date.
Cancellation and Expiration of Gift Certificates
-Petz Mania reserves the right to immediately invalidate gift certificates, without notice, should it receive a credit card charge-back made towards the gift certificate.
-Petz Mania reserves the right to dishonor the gift certificate, if it reasonably believes it was not validly purchased, has already been redeemed, or the redeemer stole or is otherwise not the intended beneficiary of the purchaser.
-Gift certificates are not valid or redeemable after the expiration date indicated on the gift certificate.
-Petz Mania will replace a valid lost gift certificate, provided the original gift certificate hasn't been redeemed and the replacement is issued to either the original purchaser or a verifiable recipient.
Petz Mania reserves the right to contact gift certificate purchasers, or known recipients, to remind them of upcoming expiration dates.
Petz Mania reserves the right to change these Terms and Conditions from time to time in its sole discretion.
3585 Timberglen Road, Dallas, Texas 75287 Tel:214-731-6605 Fax:214-731-6845
Gift Certificate Now Available
For a limited time, we are offering $45 Full Service Groom Gift Certificate at a discounted rate of $35. Limit for all dogs
below 20 lbs. Appointment is required
for grooming. Discounted gift certificate cannot be combined with other discount or promotion. For questions, please call 214-731-6605 for details.